Return & Refund Policy
Return & Refund Policy
At Glow Darling, customer satisfaction is our priority. However, due to the nature of beauty and skincare products, returns are limited.
Eligible Returns
We accept returns/exchanges only if:
- You received a damaged product
- You received the wrong product
Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns for:
- Opened or used products
- Beauty, skincare, cosmetics once unsealed
Return Process
If you received a wrong or damaged item, contact us within 48 hours with video proof at:
Email: infoglowdarling01@gmail.com
Refunds
Refunds are issued only if the product is unavailable for replacement. Refunds are processed within 7–10 business days.
Order Cancellation
Customer can cancel an order only before it is dispatched.